September 21, 2018 Installation This release of Citrix Workspace app for Mac contains a single installation package and supports remote access through Citrix Gateway, and Secure Web Gateway. Citrix Workspace app for Mac can be installed by a user from the Citrix website, automatically from Workspace for Web or from Web Interface, or by using an Electronic Software Distribution (ESD) tool. By a user from Citrix.com • A first-time Citrix Workspace app for Mac user who obtains Citrix Workspace app for Mac from Citrix.com or your own download site can set up an account by entering an email address instead of a server URL. Citrix Workspace app for Mac determines the Citrix Gateway or StoreFront server associated with the email address and then prompts the user to log on and continue the installation. This feature is referred to as email-based account discovery.

A list containing the majority of Citrix Workspace app for Mac (formerly Receiver for Mac) support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies. Citrix Receiver for Mac provides users with self-service access to resources published on XenApp or XenDesktop servers. Citrix Receiver for Mac combines ease of deployment and use, and offers quick, secure access to hosted applications and desktops. When you have launched the application, if you are asked to enter a work email or server address, type in citrix.spd.adventist.org 4 The Receiver app should then display and you can click on the Internet Explorer icon to be taken to the Tithes & Offerings login screen. The problem I recently installed CitrixReceiver 4.4 for windows (on 2 windows 10 pc’s) and now on start up I am always being asked to “Add Account” The Solution The solution that worked for me was from the Citrix website How to Suppress the Add Account Window in Citrix Receiver for Windows After reading this I found the solution that worked on my x64 bit windows 10, (so I assume will. With the Citrix Receiver client successfully installed, you should see the Citrix StoreFront logon prompt. Enter your Kerberos username (portion of your MIT email address before the @mit.edu). Enter your Kerberos password (password used to check your MIT email).

Note: A first-time user is a user who does not have Citrix Workspace app for Mac installed on their user device. • Email-based account discovery for a first-time user does not apply if Citrix Workspace app for Mac is downloaded from a location other than Citrix.com (such as a Workspace for Web site). • If your site requires the configuration of Citrix Workspace app for Mac, use an alternate deployment method. Automatically from Workspace for Web or from Web Interface • A first-time Citrix Workspace app for Mac user can set up an account by entering a server URL or by downloading a provisioning file. Using an Electronic Software Distribution (ESD) tool • A first-time Citrix Workspace app for Mac user must enter a server URL to set up an account.

Installing Citrix Workspace app for Mac manually Users can install Citrix Workspace app for Mac from the Web Interface, a network share, or directly on to the user device by downloading the file from the Citrix Web site at. To install Citrix Workspace app for Mac: • Download the.dmg file for the version of Citrix Workspace app for Mac you want to install from the Citrix web site and open it. • On the Introduction page, click Continue. • On the License page, click Continue.

• Click Agree to accept the terms of the License Agreement. • On the Installation Type page, click Install. • Enter the username and password of an administrator on the local device. Upgrading Citrix Workspace app for Mac Upgrades are supported from versions 11.x of the Online Plug-in for Mac. Ms publisher for mac 2016. You can upgrade Citrix Workspace app for Mac from any of the previous versions of Citrix Workspace app for Mac.

About deploying and configuring Citrix Workspace app for Mac For deployments with StoreFront: • A best practice is to configure Citrix Gateway and StoreFront 3.x as described in the documentation for those products on the and documentation. Attach the provisioning file created by StoreFront to an email and inform users how to upgrade and how to open the provisioning file after installing Citrix Workspace app for Mac. • As an alternative to using a provisioning file, tell users to enter either the URL of a Citrix Gateway. If you have configured email-based account discovery as described in the StoreFront documentation, tell users to enter their email address. • Another method is to configure a Workspace for Web site as described in the StoreFront documentation. Inform users how to upgrade Citrix Workspace app for Mac, access the Workspace for Web site, and download the provisioning file from the Workspace for Web interface (click the user name and then click Activate). For deployments with Web Interface: • Upgrade your Web Interface site with Citrix Workspace app for Mac and let your users know how to upgrade Citrix Workspace app for Mac.